Ratings

Work Goal Rating Overview
E/Exceptional
(consistently exceeds expectations)
  • Produced outstanding results and/or exceeded expectations well beyond specified outcomes
  • Set targeted metrics high and far exceeded them (e.g., quality, budget, quantity, etc.)
  • Handled roadblocks or issues exceptionally well and made a long-term difference in doing so
  • Is widely seen as an expert, valued role model and/or mentor for this work
H/Highly Effective
(meets all and frequently exceeds expectations)
  • Produced results beyond specified outcomes
  • Achieved goal at a level exceeding expectations for the position
  • Exceeded targeted metrics (e.g., schedule, budget, quality, etc.)
  • Handled roadblocks or issues well
  • Is seen as having expertise for this work; may be a role model and/or mentor for this work
S/Successful Performer
(consistently meets expectations)
  • Successfully produced the specified outcomes
  • Consistently achieved targeted metrics
  • Proactively informed supervisor of potential issues and roadblocks and offered suggestions to address and/or prevent them
  • Achieved goal with appropriate level of supervision
N/Needs Improvement
(sometimes meets expectations)
  • Did not meet all expectations for performance on this goal; missed some specified outcomes or produced unsatisfactory results
  • Did not promptly notify supervisor of issues
  • Missed some targeted metrics (e.g., deadlines, budget, quality)
  • Required more supervision than expected for an employee at this level
  • May be new to the job/role
U/Unacceptable
(does not meet expectations)
  • Did not meet expectations for quality of work; failed to meet many of the required results for the goal
  • Was unreliable; made poor decisions; missed targeted metrics (e.g., commitments, deadlines, quality)
  • Exerted minimum effort and got minimum results
  • Lacked or failed to utilize skills required for the job
  • Required much more supervision than expected for an employee at this level
Job Knowledge & Skills Rating Overview
E/Exceptional
(consistently exceeds expectations)
  • Recognized within the community as very knowledgeable about job requirements (e.g. systems, processes)
  • Almost always exceeds expectations in how results are achieved
  • Is a clear role model and/or mentor in helping others develop job knowledge and skills
H/Highly Effective
(meets all and frequently exceeds expectations)
  • Demonstrates skills at levels exceeding expectations for the position
  • Frequently exceeds expectations in how results are achieved
  • May be viewed as a role model and/or mentor in helping others develop job knowledge and skills
S/Successful Performer
(consistently meets expectations)
  • Demonstrates skills at a level appropriate for the position
  • Meets and sometimes exceeds expectations in how results are achieved
  • Is reliably and consistently successful
N/Needs Improvement
(sometimes meets expectations)
  • Needs further development, guidance and/or evaluation to use job knowledge and skills consistently at a level appropriate for the position
  • Needs to strengthen job knowledge and skills to achieve results
  • Does not always learn from feedback, coaching and/or training
U/Unacceptable
(does not meet expectations)
  • Regularly fails to use job knowledge and skills to achieve results
  • Regularly demonstrates behaviors inconsistent with job skill requirements
  • Does not follow through on feedback, coaching and/or training
Core Competency Rating Overview
E/Exceptional
(consistently exceeds expectations)
  • Recognized within the community as outstanding in using this competency
  • Almost always exceeds expectations in how results are achieved using this competency
  • Is a clear role model and/or mentor in helping others develop this competency
H/Highly Effective
(meets all and frequently exceeds expectations)
  • Demonstrates this competency at levels exceeding expectations for the position
  • Frequently exceeds expectations in how results are achieved using this competency
  • May be viewed as a role model and/or mentor in helping others develop this competency
S/Successful Performer
(consistently meets expectations)
  • Demonstrates this competency at a level appropriate for the position
  • Meets and sometimes exceeds expectations in how results are achieved using this competency
  • Is reliably and consistently successful using this competency
N/Needs Improvement
(sometimes meets expectations)
  • Needs further development, guidance and/or evaluation to use this competency consistently at a level appropriate for the position
  • Needs to strengthen this competency to achieve results
  • Does not always learn from feedback, coaching and/or training about this competency
U/Unacceptable
(does not meet expectations)
  • Regularly fails to use this competency to achieve results
  • Regularly demonstrates behaviors inconsistent with this competency
  • Does not follow through on feedback, coaching and/or training about this competency
Overall Rating Overview
E/Exceptional
(consistently exceeds expectations)
  • Consistently exceeds expectations in nearly all dimensions, not only producing remarkable results, but achieving them through extraordinary application of the competencies
  • Is seen as a clear role model and/or mentor; exhibits outstanding behaviors, skills, expertise and characteristics others want to emulate
H/Highly Effective
(meets all and frequently exceeds expectations)
  • Frequently delivers a strong level of performance and makes significant contributions by demonstrating a high level of productivity and quality of work; achieves and frequently exceeds goals
  • Generally demonstrates competencies at levels exceeding expectations for the position
  • May be viewed as a role model and/or mentor
S/Successful Performer
(consistently meets expectations)
  • Is a solid performer who gets things done and delivers on time; works to job description; goals are consistently achieved
  • Achieves performance and demonstrates competencies at a level consistent with position
N/Needs Improvement
(sometimes meets expectations)
  • Sometimes meets expectations; may miss some goals
  • May inconsistently demonstrate expected competencies
  • Needs further development and/or guidance or evaluation to fully meet position requirements
U/Unacceptable
(does not meet expectations)
  • Regularly misses commitments and/or goals (e.g., quality, deadlines, results)
  • Regularly demonstrates behaviors inconsistent with expected competencies
  • Lacks or fails to utilize skills, knowledge, and/or competencies