• MIT Learning Center

MIT Learning Center

MIT Learning Center

The MIT Learning Center offers employees an array of online and in-person training opportunities.

Upcoming Learning Opportunities

January Jumpstart – Workshops for Staff

Begin the New Year with an HR learning and development workshop for staff.

HR is offering a series of learning and development workshops for staff during MIT’s Independent Activities Period (IAP). The January Jumpstart IAP offering gives staff the chance to begin the New Year by sharpening knowledge and skills around communication, performance, service, diversity and inclusion, and more.

Each in-person workshop provides valuable tools and information and opportunities for reflection and practice in partnership with fellow MIT staff members. Set your learning objectives, pick your workshops, and we’ll prepare you to apply what you learn.

Active Listening for Managers

Tuesday, January 10, 2017
9:00 a.m. – 12:00 p.m.

Active listening skills help to resolve difficult situations, improve meetings, follow instructions, manage projects or people, and communicate with more success. For managers, active listening will help you genuinely hear your staff and understand what their needs and preferences are for their work and their careers.

By the end of this course, participants will be able to:

  • define listening and examine its components
  • explore barriers to listening
  • practice listening to difficult communications
  • create a listening improvement plan for the future

Managing Problematic Performance


Wednesday, January 11, 2017
9:00 a.m. – 3:00 p.m.

This 6-hour workshop for DLC managers will cover some of the key areas for managing employee performance that every manager should know. Topics covered will include identifying problematic performance and identifying corrective action procedures, determining appropriate disciplinary action, planning for effective counseling and discipline meetings, and creating appropriate documentation. The goal of this workshop is to ensure that managers have a better understanding of how to effectively manage performance, adhering to employment laws and MIT policies.

Goal Setting Workshop


Thursday, January 12, 2017
10:00 a.m. – 12:00 p.m.

This interactive workshop will focus on the importance and distinction between performance and professional development goals; utilize templates that incorporate best practices for goal setting; and include time to practice writing your goals.

Preparing and Delivering Presentations


Friday, January 13, 2017
9:00 a.m. – 4:30 p.m.

Not sure where to start in preparing a presentation? Would you like a safe space for practicing and improving your public speaking skills? This participatory workshop will provide helpful tools and tips for preparing and delivering a presentation and the opportunity for each participant to deliver their own presentation in a fun, relaxed, and supportive setting.

By the end of this course, participants will be able to:

  • Identify tools and tips for preparing and delivering a presentation
  • Carry out a presentation planning process
  • Practice delivering their own presentations
  • Receive constructive feedback on their presentation skills
  • Identify opportunities for further public speaking practice



Tuesday, January 17, 2017
9:00 a.m. -12:00 p.m.

This workshop is based on research conducted by Professor Mary Rowe here at MIT, and identifies the effects of small and subtle messages - both positive and negative - that can impact work performance and effectiveness. This workshop will identify those behaviors and explore practical and affirming communication skills that result in a more productive and inclusive work environment.

Upon completion of the course, participants will be able to:

  • Identify behaviors that inhibit, devalue, and deter good performance in employees
  • Adopt and apply affirming strategies and behaviors that encourage and enhance performance in employees
  • Employ various communication skills and techniques to reinforce and reward good performance

Insights into Management


Wednesday, January 18, 2017 and Thursday, January 19, 2017
9:00 a.m. – 3:00 p.m.

Have you ever thought about becoming a manager? Making a smooth transition from individual contributor to management is critical to your new role. This workshop will provide participants with some perspectives on management and an understanding of what is involved in the transition from an individual contributor to a manager. Whether you are new to the role or are thinking about moving into management this workshop will provide you with tips on hitting the ground running, and identifying development needs.

Objectives for overall program:

  • Learn what it means to be a manager.
  • Review the MIT manager/leadership competencies.
  • Gain an awareness of the multiple complexities of the management role.
  • Review the use of effective interpersonal communication skills in management situations.
  • Gain/increase awareness of personal readiness for management.
  • Develop an action plan to prepare yourself for the next steps of transitioning from individual contributor to a management role.

Performance Development: Employee's Role


Wednesday, January 18, 2017
10:00 a.m. – 12:00 p.m.

Sometimes performance planning and review conversations are difficult and frustrating for all involved. But with a little planning and forethought, they can be productive experiences where employees and managers engage in a two-way dialogue that is characterized by effective communication, mutual respect, and individual and organizational goal setting. In this course, participants identify the essential elements involved in fostering productive performance planning and review conversations between employee and manager.

By the end of this course, participants will be able to:

  • identify the value and importance of regular performance planning and review conversations
  • prepare more effectively for their annual performance review as well as for on-going performance conversations
  • communicate successfully with their managers about the annual performance review conversations

Everyday Leadership


Friday, January 20, 2017
9:00 a.m. – 12:00 p.m. or 1:00 p.m. – 4:00 p.m.

Do you have ideas for improving your own job or the work flow in your department? Do you see ways you could get things done more effectively? Do you have ideas for how to increase satisfaction in your workplace?

In traditional models of leadership, these types of changes came down from the top. In today's workplace, leadership can and should come from all levels of the organization. Everyone possesses the capability to develop leadership behaviors. In this class, participants learn how to develop their own leadership skills so they can act as leaders in their everyday work life. This course helps participants learn to identifying opportunities for change as well as the steps they need to take to implement those changes.

By the end of this course, participants will be able to:

  • identify characteristics of leadership
  • describe the characteristics of leadership they already possess
  • identify leadership opportunities in their workplace
  • identify supports and obstacles for a specific workplace change opportunity.

This course is not a course about managing others. If you want to learn more about being an effective manager, please consider enrolling in Essentials of Managing.

Exceptional Service


Tuesday, January 24, 2017
9:00 – 11:00 a.m.

This interactive workshop will focus on ways to build and maintain relationships with customers, including administrators, faculty, colleagues and others with whom you work closely and strategies for providing exceptional customer service to your internal and external customers.

By the end of this course, participants will be able to:

  • Identify their customers on campus and beyond
  • Build and maintain relationships with customers, including administrators, faculty, colleagues, and others with whom they work closely
  • Strategize ways to provide exceptional customer service to their internal and external customers

Tips & Techniques for Time Management


Wednesday, January 25, 2017
9:00 a.m. – 12:00 p.m.

Do you feel as though you can’t keep up with all of the requests, emails, and papers that come across your desk? Does it seem that you spend too much time getting too little accomplished? Are you struggling to balance your work and personal responsibilities? These are common experiences in our fast-paced, connected world. Fortunately, you can take greater control of your time by learning to adopt some basic time management tips and techniques.

By the end of this course, participants will be able to:

  • Identify basic techniques and strategies for managing time more effectively
  • Organize your work to maximize productivity
  • Avoid common pitfalls in managing time

Required Pre-Work: Managing Your Time (lynda.com module; 11 minutes)

More Learning Opportunities

To see a full list of upcoming HR courses, go to the Learning Center Course Catalog and filter your results by (1) upcoming classes, and then by (2) subjects “Career, Development & Transitions” and “Communication & Leadership"

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