MITAAP Schedule -- Summer 2017

 

Session Summer 2017 Schedule Date & Time Location
1 Your Role and Value to MIT
  • Explore the opportunities and complexities of the Administrative Assistant role
  • Value your role and its importance to the mission of MIT 
  • Identify the leadership characteristics that you bring to your role
June 20
9am-11am
NE49-5145
2

The Leader Within

  • Identify characteristics of leaders and describe your own leadership characteristics
  • Discuss leadership models relevant to your work
  • Identify leadership opportunities in your workplace and how to leverage them
June 22
9am-11am
NE49-5145
3 Exceptional Service
  • Build and maintain relationships with your customers and colleagues
  • Provide positive, professional customer service 
  • Approach problems from a solutions perspective
June 27
9am-11am
NE49-5145
4 Working in a Diverse Environment
  • Recognize and respect differences
  • Engage in MIT’s diversity and inclusion initiative
  • Understand your role as a critical member of a diverse team
June 29
9am-11am
NE49-5145
5 Communicate for Influence
  • Communicate assertively with colleagues
  • Communicate as an active listener
  • Understand and manage how assumptions influence communication
  • Use constructive feedback to communicate with influence
July 11
9am-11am
NE49-5145
6 Managing Your Time & Productivity    
  • Make choices about how you use your time
  • Take control of your time
  • Apply strategies that increase productivity

July 13
9am-11am
NE49-5145
7 Getting Comfortable with Change
  • Identify personal response to change and transition
  • Strategize ways to be more comfortable with change
  • Initiate change to bring positive improvements to work
  • Take responsibility for positive action
July 18
9am-11am
NE49-5145

Need Help?

For all questions, please send an email to learn@mit.edu.