BOOKS & ARTICLES
The Discipline of Teams
Jon R. Katzenbach and Douglas K. Smith
A classic in the literature on teams; a highly readable article that provide systematic findings on how and why teams work. If you're only going to read one article, we'd recommend this one.
Keeping Your Team Out of Trouble
When teams are formed, there's a strong tendency to put on rose-colored glasses and focus on all the benefits. Too often there's no recognition that most teams will experience some interpersonal friction, not to mention other roadblocks. Ingrid Bens provides some prevention strategies for averting team conflict.