Contact Benefits

Contact Benefits

We're here to help. Call us at (617) 253-6151 or (855) 253-6151, or email benefits@mit.edu. Or stop in for a visit. See more options for getting in touch below.

Call or Email Us

MIT Benefits Office — Cambridge Campus

Telephone: (617) 253-6151
Toll Free: (855) 253-6151
Fax: (617) 253-2694
Hours of Operation: Monday through Friday, 9am to 4pm EST
Email: benefits@mit.edu

MIT Benefits Office — Lincoln Laboratory

Telephone: (781) 981-7055
Email: benefits@ll.mit.edu

Visit Us

MIT Benefits Office — Cambridge Campus

Building NE49-5000
600 Technology Square
Cambridge, MA 02139

We are located on the 5th floor of Building NE49 (600 Technology Square) at the corner of Main and Portland streets. See location on a map. 
Hours of Operation: Monday through Friday, 9am to 4pm EST

Mailing Address:
MIT Benefits Office
Building NE49-5000
77 Massachusetts Avenue
Cambridge, MA 02139

MIT Benefits Office — Lincoln Laboratory

Building S2-170
244 Wood Street
Lexington, MA 02420-9108 

MIT Lincoln Laboratory is located in Building S2-170 at 244 Wood Street, Lexington, Massachusetts, which is approximately 14 miles northwest of Boston. See location on a map.

Other Ways to Get Help

View or Change Your Information

View your benefits, change your home or work address, find your paystubs or W-2s, or change other personal information.

For Information on Your Pension Plan Benefit

Access MIT Pension Plan (also known as the Basic Retirement Plan) information, make inquiries and request estimates and distributions by visiting PensionConnect or by calling the MIT Pension Service Center:

  • For callers in the U.S., Canada and Mexico: dial 855-464-8736 (855-4MITPEN) from 9am to 7pm EST.
  • For overseas callers (outside of U.S., Canada or Mexico): dial 858-703-3281 from 9am to 7pm EST.

For Information on Your MIT 401(k) Account

Get information about your account at Fidelity NetBenefits.

Staff Directory

See our staff directory.